Peoples Jewellers — Jewelry Store in Peterborough

Reviews of Peoples Jewellers

• Jacob

  Added 2016.04.14

  Yesterday I visited your store in the Lansdowne Mall and was disappointed with the service experience I received. This week being Valentine's I went in to look at a piece of jewelry I wanted but was surprised that it took at least 4-5 minutes to even be acknowledged! There were 3 associates in, it was approx. 12:00, one lady was with a customer, the other putting a necklace away and the 3rd in the corner on her cell phone texting. Just as I was about to walk out, the associate who was putting the jewelry away approached me and asked if I needed assistance. At that point, I wanted to say no but I was very interested in the one particular piece so I stayed. During the time the piece was presented and the particulars were discussed, I never once felt appreciated for coming in to do business in your store. So I thanked the lady and left. As I walked to the other side of the Mall to Charm, I began to stew about how I was treated and wondered if I didn't have my snow boots and coat on if I would have been treated differently, I may try that just to see if there is a difference...maybe not.
• Isaiah

  Added 2014.04.29

  The staff at Charm were very inviting and pleasant to deal with, had the exact same piece that I was looking to purchase and it was then I decided, they want my business, made me feel happy about the purchase and therefore I will buy from them. Since I myself am in the Customer Service business, I felt that I should share my experience with you so that you can take a look at your practices and perhaps make some positive change in your store. I would..it cost a sale, a customer and a review for the lack of smile and professionalism.
• Alex

  Added 2014.02.24

  Great sales crew